Privacy Policy

How we use your information

We take our privacy obligations very seriously. The purpose of this document is to outline the type of information Attain holds and how we use any information provided to us.

Attain is a magazine and provider of news and information websites owned and operated by Chapel Studios Ltd, a company incorporated and registered in England and Wales with company number 4350755 whose registered office is at The Old Library, High Street, Moreton-in-Marsh, Gloucestershire, GL56 0AX.

By using Attain's websites or by purchasing any services from us, including advertising and subscriptions, you agree to be bound by this Privacy Policy which forms part of our Terms and Conditions. Capitalised terms used in this Privacy Policy are defined in our Terms and Conditions.

Your personal information

In order to provide some of our services, we require your name, email address and basic contact details, including your telephone number. We collect this when you register for the service, or if you contact us regarding advertising or make an enquiry to us regarding any service provided by Attain. We require this information in order to provide you with information about our services. We only hold these details for this purpose and you can request to stop receiving communications from Attain at any time.

For example, for people who subscribe to our magazine by post, we need to hold their name and address details so we can send the magazine. We may also hold the email and/or telephone number of the person so we can contact them regarding their subscription. We only hold these details for this purpose and you can request to cancel any subscription you receive from Attain at any time.

Similarly, for people who subscribe to our digital services, we need to hold their name and email address. We only hold these details for this purpose and you can request to cancel any digital services subscription you receive from Attain at any time. We do store statistics from our digital services, such as the number of emails delivered, if they are opened and any clicks, using standard internet technologies. Together, this helps us monitor and improve our digital services. We do not share this information outside of Attain.

What we collect

When you visit Attain's websites, we collect standard internet log information. We do this in order to perform analysis on the use of Attain's websites in order to compile aggregated statistics. The cookies we use to gather this information cannot be used to personally identify you. Where we do need to collect personally identifiable information, we clearly highlight this and explain how it will be used. For example, some aspects of your use of Attain's websites will be linked to your user ID which enables us to provide technical support and identify errors with the system. We also do this in order to identify Authorised Users whom we may contact to recommend further use of - or ways to improve use of - Attain's services.

Our use of cookies

In order to collect log information and enable all the features of Attain's websites to function correctly, we need to store cookies on your browser. You can change your browser settings to block cookies if you wish, but some aspects of the Attain services may not function correctly. You can find out more about cookies at https://www.gov.uk/help/cookies We use the following cookies as part of Attain:

_ga (Developer: Google Analytics; Purpose: Data analytics)

_gid (Developer: Google Analytics; Purpose: Data analytics)

For more information about Google Analytics, please visit: http://www.google.co.uk/intl/en/analytics/privacyoverview.html

How we process your data

The Attain websites are hosted using Amazon Web Services (AWS) who provide one of the leading server platforms in the world. All information uploaded to Attain resides on servers in Amazon's EU data centres and access to this information is limited to Attain and our website developers (Chapel Studios Communications Limited). Our data processing providers, including AWS, are not permitted to use nor access your personal information, except for the limited purpose of processing and storing any data as part of the Attain services. Some data processing is carried out using services which are located outside the EEA. By using Attain's services, you accept that your contact information may be transferred outside of the EEA for data processing purposes but, where this happens, the data processing will only be carried out by providers who participate in, and have certified their compliance with, the EU-US Privacy Shield Framework. For more information about the providers we use for data processing, please email legal@attainmagazine.uk

How we protect your data

We strive to provide a secure environment for your data. We have put in place a combination of security protocols and procedures to safeguard the information stored by Attain. All servers which host the Attain services use SSL certificates to encrypt the flow of traffic between the server and your web browser. Notwithstanding this, we cannot guarantee that personal information uploaded to Attain will be secure due to the nature of the Internet. If we become aware of any unauthorised access or disclosure of data from the Attain services, we will advise you as soon as possible.

How we contact you

In order to keep you informed of changes to the service provided by Attain, we may wish to send you occasional emails. You can opt-out of any email communications at any time by using the link at the bottom of any message.

Access to your data

You may request access to your personal information stored by Attain at any time. Please email legal@attainmagazine.uk

Links to other websites

This privacy policy does not extend to cover any links within this site which link to other websites.

Changes to this Policy

Attain may need to amend or update this Privacy Policy at any time to reflect changes to the law, how we process your data, or the Attain services. This privacy notice was last updated on 23 April 2018.

Questions regarding this Privacy Policy

If you have any questions regarding this privacy policy, please do not hesitate to contact us either by email to legal@attainmagazine.uk or by post: Attain Magazine Legal, Chapel Studios Ltd, High Street, Moreton-in-Marsh, GL56 0AX.

Errors and Corrections

We are very careful to ensure the accuracy of all news stories we publish at Attain. If you have spotted a spelling mistake, a factual error or any other problem, please do not hesitate to contact us.

Please send us as much information as possible, including your involvement/relationship to the story, so we can fully investigate the problem. Please email contact@attainmagazine.uk

We aim to respond to all reports within two working days.

Alternatively, you may write to the Editor at the following address:
 
Attain Magazine
Chapel Studios
High Street
Moreton-in-Marsh
Gloucestershire
GL56 0AX